Product Compliance
Product Security / CRA
The EU Cyber Resilience Act
DATAWIN GmbH develops and manufactures professional document scanners and related solutions. The security of our products is an integral part of the entire product lifecycle—from development and the provision of updates to the handling of reported vulnerabilities.
On this page, we publish security advisories concerning affected products, available updates and recommended measures. Where necessary, additional technical information will also be made available via our partner and customer share.
Reporting a Vulnerability or Security Issue
The security of our products is a high priority for DATAWIN. If you discover a potential security vulnerability in a DATAWIN GmbH product, firmware, driver or software provided by DATAWIN GmbH, please notify us immediately.
Please send reports to: psirt@datawin.de
Where possible, please provide the following information:
- affected product and model
- serial number, if known
- firmware, driver or software version in use
- description of the potential vulnerability
- steps to reproduce the issue
- potential impact
- measures already known or implemented
- your contact details for any follow-up questions
Please do not submit passwords, login credentials, personal data or confidential customer documents unless they are strictly necessary for the assessment. We review incoming reports, acknowledge receipt and contact you if we have any questions. Please do not disclose information about a potential vulnerability before DATAWIN GmbH has had the opportunity to investigate it and—where necessary—provide appropriate measures.
The contact address above is intended exclusively for reporting potential product vulnerabilities and product-related security incidents. Please submit general support requests, operating questions, repair requests and technical faults through our regular service channels.
Security Advisories
We publish security advisories and information about affected products, available updates and recommended measures under “Security Advisories”.
Security Advisories
Current status: There are currently no published DATAWIN GmbH Security Advisories. This does not mean that products are generally free of vulnerabilities, but rather that there is currently no security advisory requiring publication.
| Advisory ID | |
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| Affected product | |
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| Description and risk assessment | |
| Available updates or protective measures | |
| Required actions and deadlines | |
| Status and revision history |
Data protection: Contact details submitted as part of security reports will be used exclusively to process the reported matter and for any necessary product-related security communications. Further information can be found in our Privacy Policy.
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